Post by mostafizr65 on Jan 9, 2024 6:53:11 GMT
Therefore, the directive does not explicitly require verification of reviews, but it imposes an obligation to provide information on whether the company checks reviews for authenticity and how it processes them. No wonder that the information about the directive caused quite a stir among many companies that began to look for support and solutions among the products available on the market. such an effective marketing tool as positive reviews from other customers. Fortunately, it is possible to prepare for the entry into force of the regulations and we are glad that we can support entrepreneurs in this says Karol Bocheński, COO at Rating Captain.
How to collect and display feedback in accordance with the Omnibus Directive? There are several ways to collect feedback , including e mail invitations and text messages sent after the order is deliv Email Marketing List ered or the service is completed, stickers with QR codes glued in visible places in the company's branch or delivered with the shipment, as well as pop ups and an evaluation form on the product page. It is best to test different solutions , because different methods work well in each industry.
The most important thing, however, is to choose a way that will allow you to link the feedback with a real customer. For this purpose, you can send messages containing a link directing to the place where the opinion is issued. Another solution is to make it possible to add a rating only to logged in users. You can also add a requirement to enter your order or reservation number in the evaluation form. However, that's not all, entrepreneurs should also provide information on how reviews are processed , for example, whether all reviews, both positive and negative, are posted, whether these reviews are sponsored.
How to collect and display feedback in accordance with the Omnibus Directive? There are several ways to collect feedback , including e mail invitations and text messages sent after the order is deliv Email Marketing List ered or the service is completed, stickers with QR codes glued in visible places in the company's branch or delivered with the shipment, as well as pop ups and an evaluation form on the product page. It is best to test different solutions , because different methods work well in each industry.
The most important thing, however, is to choose a way that will allow you to link the feedback with a real customer. For this purpose, you can send messages containing a link directing to the place where the opinion is issued. Another solution is to make it possible to add a rating only to logged in users. You can also add a requirement to enter your order or reservation number in the evaluation form. However, that's not all, entrepreneurs should also provide information on how reviews are processed , for example, whether all reviews, both positive and negative, are posted, whether these reviews are sponsored.